ILC Course & Session Transfers

ed2go offers partners the flexibility to approve course and session transfers within our policy, at your school's discretion. Review the below scenarios to learn about the approval process.


Transfer to a new session of the same course

Policy – Students can transfer to a new session of the same course a maximum of twice, as long as the original start date is within six month of the new start date, and they have not completed their course. Students enrolled in an ILC bundle can transfer within one year of the original session start date of the first course in the bundle, a maximum of twice, per course.

Procedure – Submit a transfer using the Drop/Transfer Request Form. Go to: admin.ed2go.com > Tracking > Drop/Transfer Request Form. Complete the form and choose the Action "Transfer". Once this is processed, you will be notified via email. Please allow 24 business hours. It is important to note that any work the student has completed will not transfer to the new session. Payment method is irrelevant to the session transfer process.

 

Transfer to a different course

Policy – Students can transfer to a new course as long as the original start date is within six months of the new start date, and the student has not completed the course.

Procedure – The original enrollment would be dropped, and fully refunded. The student would need to enroll in the correct course. The student may enroll in the correct course at any time.

If the student paid your institution directly, we would drop the enrollment for the old course, and ask the student to enroll in the new course. The drop can be initiated in the Online Administration Center. Please go to:
admin.ed2go.com>Tracking>Manage and Enroll Students, select the appropriate enrollment record, and click in the empty box on the far left of the record. Next, click the "Drop" button, located at the top and follow the prompts.

If the student paid ed2go directly their status would be “Verified” and “ed2go collected” or “O.” In that case submit a drop request using the Drop/Transfer Request Form. Go to: admin.ed2go.com > Tracking > Drop/Transfer Request Form. Once this is processed you will be notified via email. Please allow 24 business hours. Since the student paid online, we will refund the student for the first enrollment. Their credit card will be refunded in 3-7 business days.


TIP: Students who chose to pay your institution directly would have an enrollment status of “Verified”,  “Partner Collected”, or “V”. Students who chose to pay ed2go directly  would have an enrollment status of “Verified”, “ed2go collected”, or “O.”

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